Why this isn’t documented in Skype for Business’ help, I don’t know. There’s no FILE-SAVE CONVERSATION drop down any more.įor folks that haven’t used Skype for Business or Lync before, the saved conversation will be found in a folder in Outlook called “Conversations History” off the root of your mailbox. This is the only way to do so without waiting for the client to ‘auto-save’ the conversation (if you have this set up. For few users only few chats are saving and few are missing. For few users Skype not saving conversations to Outlook. It turns out that the answer is “CTRL-S”. You'll see it soon in the Conversations tab in Skype for Business and in the Conversation History folder in Outlook.' but it is not showing in Outlook Conversation history folder. Q: So how do you manually save a conversation? Click the gear, choose File> Exit to exit and close Skype. If you dont see the conversation youre looking for, click View More in Outlook at the bottom of the list. In the pop-up window to forget sign in info, click Yes. On the Sign In window, choose the link to Delete my sign-in info. Choose File Sign Out to log out of Skype for Business. Skype for Business (formerly Microsoft Lync and Office Communicator) was an enterprise software application for instant messaging. The point is, there’s no way to reveal a MENU BAR (File, Edit, Tools, etc.) like you used to with previous versions of Lync or even Office Communicator. Clean the sign in information Click the gear in top right-hand corner. This directory will be rebuilt when the SFB / Lync client is restarted the next time. Delete the sipusername directory that matches the sip address of the user experiencing the issues. (Formerly Lync Client) Notice there’s no “gear-like” configuration icon? There’s the “…” at the bottom of the screen but that doesn’t provide client UI configuration. There could be corrupted profile that’s causing the issue, so please delete the SIP profile and restart Skype for Business and check the issue. Phone calls you’ve had also appear on the conversations list. All your conversations appear in chronological order, with the most recent at the top. Lync Basic or with all Office 365 subscriptions.). Take a look at the snapshot to the right: This is the new Skype for Business client. Open Skype for Business, and, above the search box, click the Conversations tab. As a delegate, transfer a call to someone elses work number.
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